Personal data

MAISON LUMIÈRE SAS, 139 route de Genève, 01700 Neyron, is the controller of the personal data processed on this site.

Data protection officer: dpo@maison-lumiere.example.

Contact and viewing requests: name, email, phone, message, listing reference. Purpose: answering your enquiry and commercial follow-up. Legal basis: pre-contractual steps taken at your request (art. 6.1.b GDPR).

Valuation requests: property details, address, contact details. Purpose: preparing an opinion of value and calling you back. Legal basis: pre-contractual steps.

Newsletter: email address. Purpose: sending our property selection. Legal basis: your consent, withdrawable at any time.

Audience measurement and site operation: technical connection data. Legal basis: legitimate interest in securing and improving the service.

Data is intended for the agency's sales and administrative teams. It may be shared with our technical processors (hosting, transaction software, email) acting on instructions under an article 28 GDPR agreement.

No data is sold or rented to third parties for marketing purposes.

Prospects: 3 years from the last contact. Clients: term of the contract plus 5 years (10 years for accounting records). Newsletter: until consent is withdrawn. Technical logs: 12 months maximum.

You have the right to access, rectify, erase, restrict, object to and port your data, as well as to give directions on its fate after your death.

To exercise them: dpo@maison-lumiere.example or by post to 139 route de Genève, 01700 Neyron, together with proof of identity.

You may lodge a complaint with the French supervisory authority (CNIL) — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.

Our hosting providers may operate servers outside the European Union. Such transfers are governed by the European Commission's standard contractual clauses.